Fitbit Support al Twitter: "@DaveCullen Sorry to hear about your experience. Kindly provide us with your case number and email address. We'll review our engagement with you to better understand what happened.
![Fitbit Support on Twitter: "@davmillar Sorry to hear that! Please contact us via DM so that we can assist you further. Hope to hear from you soon." / Twitter Fitbit Support on Twitter: "@davmillar Sorry to hear that! Please contact us via DM so that we can assist you further. Hope to hear from you soon." / Twitter](https://pbs.twimg.com/media/DoBZJUmUcAAw0bl.jpg)
Fitbit Support on Twitter: "@davmillar Sorry to hear that! Please contact us via DM so that we can assist you further. Hope to hear from you soon." / Twitter
![Dan on Twitter: ".@fitbit What's the point of a Live Chat if they can't understand? Can u please answer what I'm asking in the photo? http://t.co/J29QSf5SUZ" / Twitter Dan on Twitter: ".@fitbit What's the point of a Live Chat if they can't understand? Can u please answer what I'm asking in the photo? http://t.co/J29QSf5SUZ" / Twitter](https://pbs.twimg.com/media/B5edW-HCUAIOOJ3.png)